Indonesia¡¯s national airline, Garuda Indonesia, has launched a premium check-in area at Jakarta¡¯s Soekarno-Hatta International Airport in Cengkareng to better serve its premium passengers.
Executive Class passengers and Garuda Frequent Flyer (GFF) Platinum members can now check-in, pay their airport taxes, make another reservation, purchase new tickets or re-route their flights using the new exclusive check-in counters.
¡°The launch of the premium check-in area is part of our commitment to continually improve and deliver the best service to our passengers. It¡¯s part of what we call the ¡®Garuda Indonesia Experience¡¯, the concept of service that combines the warm atmosphere and hospitality typical of Indonesia and covers pre-journey, pre-flight, in-flight and post-journey,¡± said Nicodemus Lampe, Vice President, Area Asia, Garuda Indonesia.
¡°The new service is also a move to show our appreciation to Garuda¡¯s Executive Class and GFF Platinum members and help make their travels more comfortable and convenient.¡±
For GFF Platinum cardholders, the airline will also provide a Personal Service Assistant (PSA) who will help passengers with their check-in process while they relax in the designated waiting area.
Garuda Indonesia was recently named the ¡®World¡¯s Best Regional Airline¡¯ by Skytrax, a London-based global airline review and ranking consultancy. The carrier was also voted ¡®Best International Airline¡¯ by research company Roy Morgan for a third time in its Customer Satisfaction Awards.
Thursday, September 13, 2012
GA Launches Premium Check-in Area at Jakarta's Soekarno-Hatta International Airport
Source = Garuda Indonesia